It can take decades to build a reputation, but only an instant to damage it. Today’s companies and their leaders live life under a magnifying glass as no slip-up or lapse — real or perceived — goes unnoticed. Taking proactive steps to manage and reduce reputational risk is now essential.
Our reputation management specialists in Africa help clients build, maintain, enhance and safeguard their reputation. We help businesses and organisations engage with stakeholders and the public through social media, recover after a crisis, identity the triggers of reputation failure and build the profile of their CEOs and executives.
Executives are every organisation’s most important storytellers. Our Executive Equity & Engagement process is based on a thorough Landscape Assessment to establish the business and competitive context in which the company’s senior leaders will be seen and heard, using our local knowledge. We then develop messaging and build a plan to place the CEO or group of key executives in the right place, at the right time, with the right story.
Our reputation management services include:
- Reputation diagnostics
- Reputation surveys among stakeholders
- CEO reputation-building / First 100 Day Plans
- Social CEO planning and execution
- Executive thought leadership and speaking platforms
- Reputation vulnerability audits
- Reputation recovery and repair
- Competitive Benchmarks
- Rankings and awards